Governmental & Educational Orders
We are pleased to do business with municipalities, governmental and educational institutions. You will find instructions for placing an order below.
Remit to Address:
5900 Sea Lion Place, Suite 100
Carlsbad, CA 92010 U.S.A.
Visa, MasterCard, Discover, American Express, Check, & Purchase Order
How to place an order with a credit card:
You may place an order with a credit card (I.M.P.A.C. cards welcome) online or via a phone order. To place a phone order contact a sales representative at 888-899-3509.
How to place a purchase order:
You may email or mail your purchase order to:
If you have any questions regarding pricing, payment terms, shipping or other purchase order related inquiries please contact a sales representative at
Purchase orders must specify both a shipping and billing address, the preferred shipping method and a purchase order number.
Please include all relevant information on the purchase order such as:
- Products ordered
- Name, phone & email
- Billing address
- Shipping address
- Shipping method (Ground, 3-day, 2-day, Overnight)
Shipping and Handling:
If shipping and handling charges have not been assessed for your order, they will be included on your invoice. Shipping charges are to be approved by the buyer before the order is shipped.
Military Post Office Addresses (APO / FPO)
EcoDirect ships to all Military Post Office Addresses.
All packages will be sent via the U.S. Postal System. The post office requires us to hand deliver packages being sent to APO/FPO addresses so there may be a 24-48 hour delay in processing your order.
"AE", "AA" and "AP" The APO/FPO "states" of "AE", "AA", and "AP" are the only legitimate states to use for an APO/FPO addresses. It is common knowledge that you can use "NY" for "AE", "CA" for "AP", and "FL" for "AA", but you run the risk of having your credit card rejected because the billing address they have on file (with AA, AE or AP for the state) does not match what you submitted online.
Please use the proper state code for your order!
If the shipping destination of the order is located in California, 7.75% sales tax must be added to the order. If you are exempt from the sales tax in your jurisdiction, please let us know by providing your tax exempt form via email or fax and we will remove taxes from your order.