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Customer Reviews
"Ecodirect.com is the best! They are such a pleasure to work with! Great brands at the best prices. Special thanks to RenĂŠe who always answered my questions on the spot, and giving thoughtful advice." Serge (Tahiti, French Polynesia)
"The experience I had with my purchase was very good. The items I ordered arrived when I expected & were packaged well. My overall purchasing experience was very positive."

- Thank you,
Marlene
"I recently found EcoDirect & have been extremely happy with their service. They have had all the PV modules, inverters, optimizers and accessories I needed. They provide excellent customer service & turn orders around very quickly. I have switched to EcoDirect for all my parts & materials orders. Highly recommended."

- Zeno
"I wanted to let you know I am very pleased with the service you gave & the quality & condition of the solar panels I received from EcoDirect. I will purchase more items in the future from EcoDirect and will be sure to tell others about your fine operation."

Thanks,
Maurice
"Thanks EcoDirect! My solar system is up and running; waiting for City and San Diego Gas & Electric inspections this week; so far so good!"

- J.L.,
Oceanside, CA
"I enjoyed ordering what I needed. It was simple and fast, no issues what so ever. If I need something else and its at a good price, I will defiantly order from here again. Also the shipping is at a good price."

- Simon
My shipment arrived on time, as predicted. Very, very good performance by EcoDirect. What more could you ask for from an online material supplier? Looks like the quantity from Quick Mount is spot on & the rails were bundled safely. EcoDirect will be my recommended source to my friends & neighbors for solar.
- Thank you, Jim Lake
Escondido, CA
"Over the past couple of years, I have purchased several items from Ecodirect and I have always been happy with their customer service and prompt delivery of products."

- Chris
"I am very satisfied, everything was as expected."

- Anon
You are here:Home > Privacy Policy

EcoDirect is committed to respecting your privacy

We take the confidentiality of your personal information very seriously, especially when you use the Internet to contact us. For this reason we make every effort, not only to provide you with comprehensive online services, but also to uphold your rights to privacy and to control the use of your personal information.


During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.


Order Fulfillment

During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.


Sharing

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.


FedEx Corporation 942 South Shady Grove Road
Memphis, TN 38120
1-800-GO-FEDEX
www.fedex.com


UPS Corporate Headquarters 55 Glenlake Parkway, NE
Atlanta , GA 30328
United States
www.ups.com


US Postal Service Headquarters 475 L'Enfant Plaza, SW
Washington DC
1-800-ASK-USPS
www.usps.com


Shopper Approved 298 24th Street
STE 470
Ogden, UT 84401
shopperapproved.com


Security

EcoDirect.com is McAfee Secure. We take the security of our customers very seriously and utilize industry standard 128-bit SSL encryption to protect your privacy and data. Our store undergoes daily security tests and scans that prevent security breaches - such as hackers - from stealing your confidential information. All EcoDirect servers are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. All employees are kept up-to-date on our security and privacy practices and constantly reminded to ensure the security of our customers.


Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.


Links

This website contains links to other sites. Please be aware that EcoDirect.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.


Last Update

The Privacy Policy contained herein became officially effective Jan 1, 2010.